All of us at Vashon Organics are personally committed to ensuring our customers' personal information remains secure and private. All information you provide us will not be shared with any third party. We will not rent, sell or release for any reason your personal information. When you trust us to provide you with only the highest quality products, you can also trust us to remain your confidential partner. Below you will see that we employ high-level security techniques to keep your information secure.
What Customer Information Does VashonOrganics.com Collect? While maintaining our commitment to your privacy, we do collect personally and non-personally identifiable information about you. A description of the types of information collected is outlined below. We use this information to contact you about the services on our site in which you have expressed interest.
Personally identifiable information includes your name, shipping address, billing address, e-mail address, and credit card information. We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Vashon Organics is the sole owner of the information collected on www.vashonorganics.com. Vashon Organics collects personally information from our users at several different points on our Web site.
Non-personally identifiable information includes your browser type, domain name, IP address and how you maneuvered through VashonOrganics.com's web site. We collect this information so that we can identify general shopping and navigation patterns so we might better understand how to improve your experience with us.
If you choose to use our "send this page to a friend" function, please be assured that we do not collect or store your friend's name or email address during this process and this will be a one time only email. In fact we are using a script that simply launches your own email program, so that you can conveniently send the link to your friend in a fast and easy way.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
When You Register at our Web site: Registration is optional. You do not have to register to browse our site. You do have to register to purchase products. When you register, you are asked for the following information: your name, billing/shipping address, phone number, e-mail address, and a password that you select. We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on the "your account" page by deselecting the checkbox titled "send specials, announcements, and newsletters". At the time of registration, you have the option of choosing to receive email communications from us containing specials, announcements, and newsletters. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication.
If your personally identifiable information changes, you may correct or update it by making the change on the "your account" page or by emailing our Customer Support at firstname.lastname@example.org or by contacting us by telephone or postal mail. If you no longer desire our service, you must contact us by either email (listed above), telephone or postal mail to have your customer account deleted. Contact information is listed below.
Agents: We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
You can set your Web browser to notify you when you receive a cookie, but if you decide not to accept cookies, your ability to shop and access information on our site will be limited.
Personal Information Security: We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in our control. We also are committed to employing industry standard technology in order to protect the security of our web site. However, even with the best technology, no web site is 100% secure. Vashon Organics takes reasonable measures which we believe are appropriate to protect your Personal Information from loss, misuse, alteration or destruction.
Payments Secured by Intuit - We understand the need to keep your information secure, that's why we use Intuit Payment Processing Services as well as industry standard (128-Bit SSL) secure server encryption technology to process all payments on this site. Intuit is known for employing the highest standards when it comes to web security and is renowned for being the world leader in web payment processing. We go beyond this, and in conjunction with Intuit Payment Processing, we use Intuit's Fraud Protection filters to take additional measures to secure your information.
Secure Shopping: When you place orders on our web site, all of your order information (including your card number and delivery address) is transmitted through the Internet using Secure Socket Layer (128-Bit SSL) technology. SSL technology causes your browser to encrypt your order and account information before transmitting it to our secure server. SSL technology is an industry standard and is designed to prevent any unauthorized person from capturing your personal information. Order information you provide on our web site will be transmitted using a secure connection. When you are viewing a page that is using SSL technology, you will notice a lock in your browser window as well the page address starting with "https://" instead of "http://". If your web browser does not support this level of security, you will not be able to order products online at our site. The most recent versions of Netscape Navigator™, Microsoft Internet Explorer®, and Mozilla Firefox® can support a secure connection. Any of these can be downloaded for free from their respective web sites.
If You Are Uncomfortable Using Your Credit Card Online: If you feel unsure about using your credit card online, you may proceed through the checkout process as if you were paying online, and then when you get the to screen asking for your credit card information, simply call us toll free at 1-866-374-9756 and give us your credit card information by phone. Our office is open from Monday to Friday between 9:30am and 5pm PST. Or you may also order directly by phone by calling us toll free at 1-866-374-9756, or 206-274-5900, or by fax 206-463-0884.
If you have questions or concerns regarding this statement, you should contact customer service at email@example.com.
Contact Us: 2360 West Commodore Way, STE 107
Seattle, WA 98199
or e-mail us at firstname.lastname@example.org.
Last Updated on 05/05/2011